Shipping & Return
Shipping Policy
At Hayashi Wedding Furniture, we are committed to ensuring your furniture arrives safely and on time. Here’s what you can expect from our shipping process:
Shipping Areas
We ship our furniture across India. For specific delivery areas or international shipping inquiries, please contact our customer service team.
Shipping Time
- Standard Orders: Typically, orders are processed and shipped within 7-14 business days.
- Custom Orders: Custom-made furniture may take longer to produce and ship, typically within 3-4 weeks. Our team will provide you with an estimated delivery time upon order confirmation.
Delivery Charges
Delivery charges vary based on the size and weight of your order, as well as the delivery location. For a detailed quote, please provide your delivery location and the quantity of furniture you wish to order.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or WhatsApp, allowing you to monitor your shipment’s progress until it arrives at your doorstep.
Delivery Process
Our delivery team will ensure that your furniture is handled with care. Upon arrival, please inspect the items for any damage before signing the delivery receipt. If you notice any issues, please inform the delivery personnel immediately.
Return Policy
At Hayashi Wedding Furniture, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a flexible return policy:
Eligibility for Returns
- Returns are accepted within 14 days of delivery.
- Items must be in their original condition, unused, and in the original packaging.
Non-Returnable Items
- Custom-made furniture cannot be returned unless there is a manufacturing defect or damage during shipping.
- Sale items and gift cards are also non-returnable.
Return Process
- To initiate a return, please contact our customer service team with your order number and reason for the return.
- Our team will guide you through the return process and provide you with a return authorization number.
Return Shipping Charges
- Customers are responsible for return shipping charges unless the return is due to a defect or damage caused during shipping.
- We recommend using a trackable shipping service and purchasing shipping insurance for your protection.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and credited back to your original method of payment.
Exchanges
- We offer exchanges for defective or damaged items. If you need to exchange an item, please contact our customer service team for assistance.
Contact Us
For any questions or assistance regarding shipping and returns, please feel free to reach out to us:
- WhatsApp: +91 7417428020
- Phone: +91 7417428020
- Email: thehayashi07@gmail.com
We are here to help and ensure you have a seamless experience with Hayashi Wedding Furniture.